As part of my work as a mentor for MEGA, I had the privilege recently to meet with Sandra Cook. Sandra runs a website called Journey Beyond Road Trauma, an online social network that brings together those affected by road trauma. Officially launched this past Easter, it has rapidly grown into a community of 400+ who lend support to each other, share stories and honour the memories of loved ones lost.
As marketers, we spend so much time thinking about what this new technology means for our business that we lose sight of the bigger picture. Social media is more than just a new way to observe and interact with our customers, but a total revolution in how we as a society communicate and connect with each other. It empowers tribes to form and mobilise around a common cause. While some are nothing more than pure novelty, there are others that have the power to truly change our world for the better.
The tribe that Sandra has built is well and truly the latter and a reminder of the true power of social media.